Frequently Asked Questions
Your guide to premium performance and service at Imperial.
How do I determine the right size for my athletic gear?
We provide a comprehensive size guide on every product page. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a compression feel.
What is Imperial's return policy on sports equipment?
We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, certain base layers and mouthguards cannot be returned once opened.
Do you offer international shipping for heavy equipment?
Yes, Imperial ships worldwide. Shipping rates for heavy items like weights or benches are calculated at checkout based on the destination and total weight of the order.
How should I care for my high-performance apparel?
To preserve technical fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners as they can degrade moisture-wicking properties.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your products covered by a warranty?
All Imperial hardware and equipment come with a standard 12-month manufacturer warranty against defects in materials and workmanship.